Our process — no surprises,
no delays.
When a client is deciding between two agencies, they read this page. So here it is — exactly what working with Nishkama TechX looks like, step by step.
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Discovery
“We listen before we build.”
What happens
- Deep-dive call to understand your business, audience, and goals
- Competitive landscape review
- Audit of any existing digital assets
- Technical requirements scoping
- Agreement on success metrics before work begins
We need from you
Your time for 1–2 calls, access to any existing analytics or previous work, and a willingness to challenge your own assumptions.
You receive
A project brief document - what we are building, why, and how we will measure success. This becomes our shared north star.
Strategy & Planning
“Blueprint before bricks.”
What happens
- User journey mapping
- Information architecture
- Content strategy and messaging framework
- Technology stack decisions
- Timeline and milestone planning
We need from you
Feedback on the strategy document within 48 hours. The faster you review, the faster we move.
You receive
A detailed strategy document and project plan with clear milestones, deliverables, and your review checkpoints.
Design
“Pixel-perfect. Brand-true.”
What happens
- Wireframes for all key pages and flows
- High-fidelity visual designs in Figma
- Mobile-first - every design reviewed at mobile, tablet, and desktop
- Two rounds of revisions included
- Final design approval before development begins
We need from you
Timely feedback on each design round. We need decisions, not committees. If multiple stakeholders are reviewing, nominate one decision-maker.
You receive
Approved Figma designs for every page, with all assets, colours, and specifications ready for development.
Development
“Production-grade. No shortcuts.”
What happens
- Development against the approved designs - no surprises
- Staged deployment - you can review on a staging URL throughout
- Integration of all third-party tools and APIs
- Cross-browser and cross-device testing
- Performance optimisation (target: 90+ Lighthouse score)
We need from you
Content - all copy, images, and assets need to be ready before this phase. We will remind you, but delayed content delays launch.
You receive
A staging site you can fully review, test, and sign off on before anything goes live.
Review & Testing
“We break it so you don't have to.”
What happens
- Full QA across all pages and flows
- Real device testing (iOS, Android, Windows, macOS)
- Performance audit (Lighthouse, PageSpeed)
- SEO checklist verification
- Form and conversion testing
We need from you
Your final review on staging. This is your last chance to catch anything before launch.
You receive
A launch-ready site with a QA report and your go-live approval.
Launch
“Go live. We're watching.”
What happens
- DNS and domain configuration
- SSL certificate verification
- Analytics and tracking verification
- CDN and caching setup
- Final smoke test on production
We need from you
Domain access (registrar login) and your confirmation to launch.
You receive
A live website. We monitor it for 24 hours after launch.
Post-Launch Support
“We don't disappear after delivery.”
What happens
- 30 days of included support post-launch
- Any bugs fixed within 24 hours
- Minor content updates at no extra charge
- Performance monitoring
- Handover call - we walk you through managing your new site
We need from you
Just let us know if anything comes up. We are on it.
You receive
Peace of mind. After 30 days, we offer ongoing maintenance packages if needed.