An unmaintained website is a security risk and a lost opportunity
Websites break. Plugins go out of date. Performance degrades. Security vulnerabilities emerge. Most businesses don't notice until a client tells them something is broken - or worse, their site is hacked.
Sucuri's 2024 Website Threat Research Report found that over 50% of hacked websites were running outdated software at the time of compromise. The average cost of recovering a hacked website ranges from $2,000 to $50,000 depending on severity - far more than years of maintenance investment. In 2025, with Google penalising sites with security issues and Core Web Vitals affecting rankings, an unmaintained website is both a security liability and an SEO risk.
Everything included
Every engagement covers the full scope below — no hidden add-ons, no surprises.
Monthly Security Updates & Patch Management
24/7 Uptime Monitoring & Incident Response
Performance Monitoring & Optimisation
Content Updates (Up to 2 Hours/Month)
Monthly Report & Dedicated Account Manager
Monthly Security Updates & Patch Management
All CMS plugins, dependencies, and server software updated within 48 hours of critical release. Active malware scanning and firewall monitoring included as standard - not optional extras on a higher tier.
24/7 Uptime Monitoring & Incident Response
Real-time alerts the moment your site goes down. Critical incidents responded to within 4 hours, any time of day or night. You will never be the last person to find out your site is not working.
Performance Monitoring & Optimisation
Monthly checks on Core Web Vitals, page speed, and database performance. We catch degradation before it affects your search rankings or your visitors - and fix it without waiting for you to notice.
Content Updates (Up to 2 Hours/Month)
Text changes, image swaps, page additions, product updates - handled without delays or ticket queues. Included in all plans as standard. Additional hours billed transparently at the start of the month if needed.
Monthly Report & Dedicated Account Manager
A clear monthly report covering uptime, updates applied, performance metrics, and what is planned next - delivered by the 5th of each month. Plus a dedicated account manager you can actually reach directly.
Measurable outcomes
Our process
Onboarding audit
We review your site for any existing issues and fix them in the first month.
Who we help most
Businesses without a tech team
You don't have internal developers and need someone to look after your site properly.
Post-project clients
We built your site and you want us to keep it running well.
High-traffic websites
Your site can't afford downtime and you need eyes on it at all times.
Businesses without a tech team
You don't have internal developers and need someone to look after your site properly.
Post-project clients
We built your site and you want us to keep it running well.
High-traffic websites
Your site can't afford downtime and you need eyes on it at all times.
We're probably not the right fit if…
Honesty saves everyone time. Here's when we'd recommend looking elsewhere.
Clients who want emergency-only support without a retainer - reactive-only arrangements do not prevent the problems that cost the most.
Businesses with sites that have critical unresolved technical debt - we will address this on onboarding, but severely broken sites may need a rebuild before we can maintain them effectively.
Companies that cannot provide timely feedback or approvals - content updates and security patches sometimes require your sign-off and delays create risk.
Clients who want to maintain admin access and make changes independently without coordinating - self-managed changes are the leading cause of the issues we are hired to fix.
Trusted by founders & teams
Across SaaS, e-commerce, wellness, recruitment, and more - worldwide.
